Frequently Asked Questions

  • What should I expect & need for the delivery of my Inflatable?
    • The Customer must provide a regular 3-prong electrical power outlet. A minimum 15-amp outlet receptacle is required, and 20-amp is preferred. One outlet should be used per inflatable. Nothing else should be plugged into the same outlet.
    • The Customer must provide a water hose & source upon delivery for our Waterslides.
    • We will provide Extension Cords at delivery. An electrical outlet must be within 200ft of the unit.
    • We will provide a Tarp for our bounce houses and dry units if requested. Tarps will also be provided for every waterslide and wet unit delivery.
    • We will provide anchors for every inflatable with metal stakes, sandbags, or a combination of both, depending on the surface area.
    • We will clean, disinfect, sanitize, and inspect every unit at every delivery!
  • Are there any special procedures or rules with the delivery of my Waterslide?
    • For Waterslides with Deep Pool, please allow around 30-60 minutes to fill up the pool.
    • Water Slides with a Splash Pool can be used wet or dry, and there is no wait time.
    • Once the Deep Pool is filled with water, OR when using water with the Watersllde with Splash Pool, you will need connect your water hose to our hose connector on the backside of the unit, which will activate the water sprinkler on top of the slide. (We will provide you with a tutorial and instructions at delivery).
    • All of our waterslides are equipped with a water sprinkler on top of the slide(s) itself, which lubricates the slide and tops off the deep pool/splash pool through the reservation.
    • Water pressure is regulated on slides, which are ideal with properties running on well water!
    • For our Bounce Houses & Dry Inflatables, please refrain from using any water on them
  • How far in advance can I reserve my Bounce House or any other rental? The earlier you can make your reservation the better your chance at getting the date you want. We appreciate as much advance notice as possible, but we will always work with you even if it's a last-minute request.
  • Where can I have the Bounce House/Inflatable setup?

    A Bounce house can be set up in many different places on your property. The surface must be mostly flat and relatively firm – grass, concrete, asphalt, and smooth gravel are all acceptable. We will anchor the unit either by driving stakes into the ground or by using sandbags where stakes cannot be used.

    How much space is required for setup and proper use of the inflatable? Please provide at least 5 feet of space on each side/around the inflatable to give kids space to run around. For yards with limited space, we will need 5 feet space on the back of the unit for the blower motor, and ample space towards the entrance for kids to enter and exit the inflatable.

  • How safe are your Bounce houses? All of our Bounce houses are new, clean, and well maintained. It will be necessary for an adult to be in direct supervision of jumpers at all times. By following basic rules all children will be safe and have a great time.
  • How many kids can you have in the Bounce house at a time? Usually around 6 or 7 kids but it really depends on their size. The best way to keep the Bounce houses safe is to separate the smaller kids from the bigger kids.
  • Are the Bounce Houses clean? Yes, We pride ourselves on having clean and sanitized equipment.
  • What are the rules when using a bounce house or inflatable?

    Generally speaking, no food or drink, no shoes, no sharp objects, no visible metal zippers, no medical conditions including pregnancy, no wresting/roughhousing, no hanging on the netting, no flips, NO SILLY STRING and NO Sand.

    An automatic $150.00 cleaning fee will be imposed if "Silly String", gum, or sticky substances are used on the inflatable.
  • What do we do if the inflatable is up and it begins to rain? Unplug the blower and move it out of the rain while you let the inflatable deflate. Once the rain stops, plug the blower back in and wipe down any wet surfaces to avoid slipping. The vinyl gets very slippery when wet. The kids just want to have fun they do not care if it just rained.