Our Bounce House Rental Policy

Bounce House Delivery & Pick-up

Delivery drop-offs are between 6 am and 2 pm, if not earlier or later, if needed. Reservations are scheduled for the “whole day” but may change based on weather and a customer’s preference on pick-up time. Drop-offs may occur the day before, & Pick-ups may occur the next morning, depending on the demand of our schedule & weather. You will be notified beforehand. The main contact person or any responsible individual must be present at the time of delivery & setup to sign the rental agreement and provide payment for the rental in full after delivery is completed.

Bounce House Requirements

To properly install an inflatable unit, we must be able to access electricity within 200 feet of the unit. A regular power outlet is needed. WE DO NOT SUPPLY GENERATORS. The inflatable must be far enough away from low-hanging branches, power lines, and chain-link fences. The inflatables can be set up on grass or pavement, which must be free of rocks, sticks, broken glass, and pet droppings. For Waterslides, customers must supply their own water source & water that reaches the waterslide.

Inclement Weather

Inclement weather for the following conditions includes heavy or steady rain, winds in excess of 25MPH, and if the temperature is below 40 degrees. Once the unit has been set up, no refunds will be issued in the event of inclement weather unless an unforeseen circumstance occurs.

Payment and Deposits for Bounce Houses

Payment in full must be received after the unit is installed. No deposits are required beforehand! We accept all forms of payment, including all credit cards & checks. All fees and taxes will be included in your bill & invoice beforehand.

Bounce House Cancellation Policy

For any cancellations not related to inclement weather, please contact us ASAP. There are no fees charged if a customer contacts us first prior to delivery for any reasonable reason for cancellation. NO REFUNDS OR DISCOUNTS will be issued after delivery unless an unforeseen circumstance occurs or an issue were to arise due to our equipment.